At Florist Chislehurst, we are dedicated to ensuring every arrangement arrives as fresh and beautiful as when it left our hands. As a trusted local florist, we proudly serve Chislehurst households and businesses with a focus on quality and customer care. Every bouquet and display comes with our Fresh Flowers Guarantee, giving you confidence in every order you place with us.
We take every precaution to ensure flowers are delivered in pristine condition. However, if your flowers arrive damaged or not as expected, please notify us on the same day of delivery. Photographs of the item(s) and packaging may be requested to help us resolve your issue promptly and fairly. This policy helps us maintain our standard of excellence for every Chislehurst customer.
Our arrangements are crafted using the freshest flowers available. We guarantee your flowers will look their best for a minimum of five days from delivery, provided the care instructions supplied are followed. Should your flowers noticeably fade or wilt within this period, and proper care has been taken, please contact us so we can assist you further. Ensuring your satisfaction with our flowers’ longevity is central to our trusted reputation in Chislehurst.
Your experience with Florist Chislehurst should always be positive. In the unlikely event your flowers do not meet our freshness guarantee or arrive damaged, we provide flexible solutions:
All requests are handled individually by our friendly Chislehurst team, ensuring the resolution fits your specific situation.
Your feedback matters. If you have a concern or complaint about your flower delivery, please get in touch as soon as possible. We recommend outlining your experience and, if relevant, providing supporting detail or photographs. Our trained staff will review your concerns promptly and respond with a fair and friendly solution. As your local Chislehurst florist, building lasting relationships within our community is at the heart of what we do, and we always aim for complete customer satisfaction.
Florist Chislehurst has served households and businesses throughout the area for many years. Our longstanding reputation is built on quality, reliability, and personal service. When you choose us, you’re selecting a florist who cares deeply about every order and every customer. We are committed to resolving any issue quickly so you can continue to enjoy beautiful, fresh arrangements with complete peace of mind.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
